From time to time, checked bags on airlines get misplaced or worse, lost forever. The airlines always fall back on the same thing, namely that their Contract of Carriage limits their losses. Well, one passenger was not satisfied with this, sued the airline, and actually won. Seems this woman’s teenage daughter was flying from
US Airways
Tag Archives for US Airways.
AA/US FFP Merger by Year End?
I recently read this article from Business Insider about which airline offers the best award redemption rates. While I generally agree with their conclusions here, it should be pointed out that their angst toward Delta Air Lines is a little misguided. Yes, Delta has long been the devil for award travel but beginning next year…
Airline Elite Status: Still Worth Chasing?
At the end of the year, it is common to hear that someone is XXX miles short of elite status. I’ve been there myself. Some years ago I flew to Minneapolis Mall of America for Christmas shopping just because I needed the miles for status. Up in the morning, shop all day, return in the…
Airlines: When is Profit Enough?
As passengers, we really do want airlines to be profitable. In my 25+ years of travel, I have survived airline failures, strikes, bankruptcies, mergers, takeovers, consolidations, and wild up/down swings in earnings. Consistent profitability is good, but from the passenger side, the trend is not our friend. You hear this all the time from the…
Is Doug Parker the Best Choice to Operate the US/AA Merger?
The US/AA merger has been inevitable, just as selecting US Air CEO Doug Parker to lead it. A bit surprising to me, there is some uproar on the internet boards about this. I understand some of the negative feelings about Parker but when looking for the best person to consolidate two major airlines, who would…
Big Three and FF Programs – Who Wins/Loses?
Yesterday I posted a blog about the merger between US Air (US) and American Airlines (AA) and who wins and loses. Today’s focus is on the future of legacy frequent flier programs overall. Only a few years ago, we had
US/AA Merger – Who Wins/Loses?
Hard to believe that only a few years ago, we had six legacy airlines. With the Boards of both US Air (US) and American Airlines (AA) approving their merger, it just needs an expected
Airline Gold Elite Status: The New Silver
Ah, the good old days when there used to be three elite levels for airlines – Silver, Gold, and Platinum. Generally, those levels were recognized at 25K, 50K, 75 or 100K respectively for miles flown annually. I realize this is a bit of an oversimplification because not all the legacy carriers followed this strict status.…
