My flight from Atlanta to Amsterdam was 16 people oversold. 15 folks had already volunteered to take a later flight and Delta needed one more person to say “I will.” Well, I tried. $800 for a bump and still get to Amsterdam the same day – that sounded too good to pass up.
Unfortunately, Amsterdam was not my final stop but rather a small city in Norway. Delta searched and searched but getting me confirmed onto my final destination within the same day wasn’t possible. I wouldn’t get to Norway until Monday instead of Sunday.
As I discuss in my book, Business Travel Success…How to Reduce Stress, Be More Productive and Travel With Confidence!, is it worth it to take the bump and take a later flight? Well, in this particular case, no. I am in Europe for business reasons and the schedule with colleagues is set. I’d lose more in income than the voucher is worth. If I was on vacation and had set plans, such a boarding a cruise ship, again the answer would be no.
With bump opportunities, you’ve got to react fast. What’s Plan B for your flight? Will that work with your schedule? Are you willing to lose your upgrade, exit row, etc. or other seat you had selected to take a chance at a less desirable seat on the new flight? Will your bag be returned to you it the event of an overnight hotel stay? All things to consider.
For me, for this trip, the bump answer was No. Darn… an $800 voucher would have been nice. Maybe the opportunity will arise again on the way home when I have more flexibility.
What’s your track record with bumps?
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