Turn-Down Service: United vs. My Husband’s

My husband learned that he now has competition when it comes to turn-down service. Competition for what, you ask? Well, when I return from a business trip in the evening, my side of the bed is always turned-down and ready for me, just like at a nice hotel. No chocolates, but often fresh flowers on my nightstand. He is always telling friends and family that since I travel so much, he has to compete for my business.

Now he has competition, or so he thinks.

Using one of my Global Premier Upgrades on United, I upgraded from business to first class on a trip to Hong Kong. After dinner and dessert, I was asked if I would like turn-down service. Turn down service? Really? Of course I’d love turn down service!

United TurnDown Service Before pix

I scooted out of my seat and let the flight attendant take over. Out came a pad for the base, some pillows, and a blanket. The pad is very slim, but at least it offered a tiny bit more comfort than being directly on the seat, and it made the seat like a bed.

United TurnDown Service After pix

After the flight attendant got my bed (I mean, seat) all arranged, I slid under the blanket, donned my eye mask and snoozed off to la-la-land.

United TurnDown Service2

I could definitely get used to this turn-down service while in flight, and it goes without saying that I could definitely get used to international First Class.

I acknowledge that I’ve gotten very spoiled by my husband’s frequent turn-down service. As nice as United’s service was, it pales in comparison to having my husband welcome me home with freshly-washed sheets, flowers on my nightstand and turned down sheets waiting for me!

So United, you get points for turn-down service, though my husband is the ultimate winner in my book.

Comments

  1. Complaints like this is another reason why UA will eventually phase out international first class altogether.

  2. A hubby that misses you wins! He gets my vote, too! United did well, but it would have been even better if you had the lie-flat seat, for sure. Very nice!

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