Kind of lost in the shuffle of Delta Air Line’s recent name changing, they also announced that their new arrival lounge is open for business at London’s Heathrow Airport (LHR). Visitors who have access include all Business Elite (soon to be Delta One) passengers as well as Diamond and Platinum elites. Are these elites allowed to bring in guests and if so, how many and is there any cost? Delta didn’t address these questions in their press release.
Also noticeably absent from the press release was any mention of Gold elites having access. While they are members of SkyTeam Elite Plus and generally have access to international lounges except those operated on a contract basis, failing to mention these elites is either an embarrassing omission or another slap in the face for these 50K road warriors.
Like other carriers, Delta has been expanding their Heathrow destination flights to pick up more business. This lounge will be a welcome addition. It includes eleven showers and what they call on-site “butler” service for clothes pressing and shoe shines. The food amenities seem to be about the same as other lounges except that here, Delta claims there will also be “prepared to order a la carte items.” They do not say if there is an additional charge for any of their offerings.
The Terminal 3 lounge also offers private car access to partner Virgin Atlantic’s Upper Class Wing. This is a pre-booking service only available to Business Elite passengers.
Lounge hours are 6 am until 2 pm daily.