New Exit Row Instructions – “Are you Taking Your Meds?”
Seems hardly a day goes by that we don’t hear about some airline incident but this one has some serious implications. The passenger, who was diagnosed with bipolar…
Airlines
Book Review: Cockpit Confidential
Disclosure to readers: This book was provided to me as a complimentary copy by the author’s publicist. Disclosure to the author’s publicist: I would have paid for this…
Airline Scorecard – How Are They Doing?
When the airlines took control of capacity a few years ago, the industry changed. What had been a history of feast or famine for them has turned into…
United Airlines Now Offering MileagePlus Small Business Network
Yesterday, United Airlines announced a new benefit for small businesses. Called MileagePlus Small Business Network (MPSBN), basically it means that if you are part of a qualifying small…
Airlines: When is Profit Enough?
As passengers, we really do want airlines to be profitable. In my 25+ years of travel, I have survived airline failures, strikes, bankruptcies, mergers, takeovers, consolidations, and wild…
Inflight Tips, Tricks and Confessions: Business Traveler Edition (Infographic)
Recently, I was asked by Air New Zealand to take part in an in-flight focus group. Our #NoLagToLondon group set out to tackle Jet Lag on long haul flights,…
Way to go, Delta and United. Four Thumbs Up!
Many of us have experienced flight delays and in the past, we might have a flight that would push back from the gate only to sit on the…
Your Delta SkyMiles Do Not Expire… Until You Do!
Delta Air Lines issued a strange announcement last week (buried in here on page 25), but some background may help. It is very common throughout the travel industry…
SASsy Lounge in Copenhagen
The SAS Lounge in Copenhagen has become my go-to lounge on my monthly flights between the US and Norway. My layovers on the way to Norway are usually…
Is Doug Parker the Best Choice to Operate the US/AA Merger?
The US/AA merger has been inevitable, just as selecting US Air CEO Doug Parker to lead it. A bit surprising to me, there is some uproar on the…
